Responsible Gaming Policy

Gambling and online games should solely be a form of recreation. At Book Of Ra Magic, ensuring a responsible gaming environment is an absolute core value. This policy describes the measures, guidelines, and tools we make available to help you maintain control over your gaming behavior.

The use of our platform is strictly reserved for persons aged 18 and over. We maintain a zero-tolerance policy regarding underage gambling. During the registration process and account verification, we conduct checks to determine the age of our users. If it is determined that a minor has created an account, this account will be immediately blocked and any funds confiscated in accordance with applicable law.

We encourage all our users to adhere to the following principles to prevent gambling-related harm:

Do not consider gaming as a way to generate income or pay off debts.

Never gamble with money you cannot afford to lose or that is intended for essential living expenses.

Do not desperately try to win back losses by betting more.

Do not play under the influence of alcohol, drugs, or medications that may impair your judgment.

Do not play when you are stressed, depressed, or emotionally vulnerable.

To support you in managing your playing behavior, we offer various integrated tools in your account settings:

Deposit Limits: Set a maximum amount you can add to your account per day, week, or month.

Loss Limits: Determine the maximum net losses you can tolerate over a specific period.

Session Limits: Manage the time you spend on the platform by setting a maximum playing duration per login session.

Time-out: Take a short break. You can temporarily block your account for a period ranging from 24 hours to 6 weeks.

Self-Exclusion: If you need a long break, you can self-exclude for a period of several months to several years. During this time, you will not be able to log in, deposit, or play, and you will not receive marketing materials from us.

Account Closure: You always have the option to have your account permanently closed via our customer service.

It is important to be honest about your own behavior. Warning signs that playing may become problematic include: constantly thinking about gambling, lying about the time or money spent playing, neglecting work or social obligations to play, and taking out loans to finance gambling activities.

If you suspect that you or a loved one is losing control over playing behavior, we strongly advise you to seek professional help immediately. Independent support organizations, prevention funds, and healthcare institutions are available that offer anonymous and free advice, guidance, and support for gambling addiction. Consult local authorities or health services in the Netherlands for a list of certified aid providers.

Parents and guardians are responsible for protecting minors from access to online gambling. If you share your computer, tablet, or smartphone with individuals under 18, we strongly advise against automatically saving passwords. Additionally, you may consider installing internet filtering software that blocks access to gambling-related websites.

Our organization is committed to the continuous training of our employees, especially customer service. They are trained to recognize problematic playing behavior based on interaction patterns and can proactively contact or take action to inform players about our responsible gaming tools.

We regularly evaluate our approach to responsible gaming. This policy may be revised to integrate new insights, technological improvements, or legal requirements. We remain committed to a sustainable and safe gaming environment.